Tom A.
Charter Member
I hate to post negatively but I had insurance through Empower Marine last year and they really dropped the ball. I got a letter from American Reliable (Empower brokered to AR) stating they would not renew me for this year because they were no longer affiliated with Empower. When I spoke with my rep. at Empower, he assured me they would continue my coverage through another company. Well, many unanswered emails and phone calls later, I was forced to go elsewhere. A simple courtesy call saying, "Sorry, we can't renew you right now." would have eliminated weeks of BS.
On a side note:
A big THANK YOU to Stacy at Wake Zone insurance for immediately addressing my needs and getting me the same rate as last year (through American Reliable!).
On a side note:
A big THANK YOU to Stacy at Wake Zone insurance for immediately addressing my needs and getting me the same rate as last year (through American Reliable!).